Record Keeping Policy
Bluehive Financial Services Pty Ltd has a specific policy for retaining and destroying client information. According to industry guidelines and goverened by our licence we are required to keep client records for a period of 7 years. We retain an electronic copy where possible on our secure server but it is inevitable we still need to hold paper copies of some documents. In the process of handling a client's file we will often end up with paperwork that is to be discarded. Although the process for discarding such information is not clearly outlined for finance brokers, we have taken the position to securely destroy all documents that we no longer require. This procedure involves the utilisation of a 3rd party organisation who specialise in destroying documents. We have ensured the credibility of their processes and believe this is the best approach to destroying sensitive information. Should you have any questions about this please contact us so that we can assist.
