How did we start?

Bluehive was formed in early 2002 as a result of a long standing friendship between Darren and Jonathan. With backgrounds in marketing and accounting, they recognised an opportunity to offer general finance broking services. Darren and Jonathan felt that there was a need to offer a more personal service where relationships with clients would be long term. In the same way that many clients have long standing relationships with accountants and solicitors, Bluehive was established to be the point of call for all their client's finance needs.

The strategy has proven itself and many clients have been with Bluehive since the early days. We have seen many people start from modest beginnings and over time watched them to grow their personal or investment position. This is achieved through careful understanding of the client and delivery of the right products and loan structures.

What is our role?

As a broker, Bluehive has access to many sources of funds. It is not our own product we offer but those of the key industry lenders including major banks and specialised funders. Our role is to match the best product to the client which involves not only the pricing of the loan but also in ensuring the lender policy and loan structure fits with the client. To be successful in this you need the right relationships, in house experience and also the tools to search the marketplace – Bluehive has all of this.

Are we licenced?

At the start of 2011, the credit industry saw the implementation of many changes that had been in the making for several years. This came in the form of the National Consumer Credit Protection Act (NCCP) and now all brokers and lenders must adhere to a very clear process when dealing with clients. While some see this as an obstacle to getting the deal done, we embrace the changes. For us this is the right step to ensuring that the client is protected and will always end up with the best product. Many of the changes that the NCCP require were already in place at Bluehive. This includes how we keep our records, how we identify a client's needs, assess their affordability plus many other logistical procedures. Right from day one we have had our own custom software that helps us to be as effective as possible for our clients.

One of the key elements of NCCP is the need for any credit provider to hold a licence. Obtaining the licence involves setting out a very detailed plan covering almost every component of the business, especially those that include dealing with clients. Bluehive made a decision to hold a licence in their own right rather than become authorised under another group's licence. We felt this would help us maintain our independence. Our licence number is 388107 and we will maintain this by arranging external audits each year. What all this means is that you can be confident that Bluehive is professional, ethical and absolutely committed to being the best broker for our clients.

What about memberships?

As with many brokers we align ourselves with an aggregator.  Essentially the role of the aggregator is to hold the master agreements with lenders, although it is the broker that deals direct with the lender on a loan by loan basis.  Bluehive is a member of AFG, Australia's largest aggregator.  With AFG behind us you can be confident you have got the right team working on your loan.

Another key organisation in our industry is the MFAA, the Mortgage and Finance Association of Australia. They are an important resource for compliance and training and Bluehive has been a Full Member since day one.

What lenders do we deal with?

As a guide to the lenders we most commonly use, we have simply added their logos to this page. We do, in fact, deal with a much wider range than shown here but at least this serves as an introduction to our panel. If there is a lender you would prefer to deal with and their logo is not listed here, let us know and we'll advise if they are available to us.